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At Homestreampark, we are committed to providing reliable and transparent shipping services to ensure a smooth shopping experience for our customers. Please review the following shipping policy carefully.
All orders placed on homestreampark.com are processed and fulfilled in cooperation with our logistics partner, PFC Shipping.
Warehouse Address:
PFC Shipping
1st Floor, Building 2, Dezhong Science and Technology Park
No. 45 Qilinling Road, Tangxia, Dongguan
Guangdong 523725, China
Phone: +86 13530835006
Homestreampark offers multiple shipping options based on destination and logistics availability, including:
DHL
FedEx
PFC Express
USPS
The most suitable carrier will be selected to ensure timely and secure delivery.
We currently ship to the following countries:
United States
United Kingdom
Canada
Australia
New Zealand
Estimated Delivery Time:
14–21 business days
Delivery times are estimates only and may be subject to delays caused by customs clearance, carrier operations, public holidays, or other factors beyond our control.
Orders are typically processed within 1–3 business days after successful payment confirmation. Once shipped, customers will receive a shipment confirmation email containing tracking information.
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their local authorities. Homestreampark is not responsible for delays or additional charges resulting from customs procedures.
Homestreampark offers a 14-day return period in the event that the delivered product is incorrect or does not match the product description.
Return Conditions:
Return requests must be submitted within 14 days of receiving the item.
Items must be unused, unaltered, and returned in their original packaging.
Supporting evidence (such as photos or videos) may be required for verification.
Customers must contact our customer support team prior to returning any item to obtain return authorization and instructions.
For any questions regarding shipping, delivery, or returns, please contact us through homestreampark.com.