Shiping Information

At Home Stream Park, we are committed to delivering our high-quality furniture and electronic appliances to your doorstep safely and efficiently. We partner with world-class courier services to ensure a reliable shipping experience.

1. Our Shipping Partners

To provide the best global coverage and security, we exclusively use:

• EMS (Express Mail Service)

• FedEx

• DHL Express

2. Supported Markets & Destinations

Currently, we provide international shipping to the following countries:

• North America: United States, Canada

• Europe: United Kingdom

• Oceania: Australia, New Zealand

3. Estimated Delivery Time

Since we work directly with manufacturers to ensure you receive the latest production batches, our estimated delivery timeframe is:

• 15 to 21 Business Days

• Please note: This timeframe includes order processing, quality inspection at the factory, and international transit.

4. Tracking Your Order

Once your order has been dispatched from our partner's facility, you will receive a shipping confirmation email containing your Tracking Number. You can monitor your package’s journey directly on the official EMS, FedEx, or DHL websites.

5. Customs, Duties, and Taxes

• Orders shipped to the US, Canada, UK, Australia, and New Zealand may be subject to import duties and taxes once the shipment reaches your country.

• Home Stream Park is not responsible for these additional charges; they must be settled by the recipient.

• We recommend contacting your local customs office for specific information regarding duty thresholds.

6. Shipping Protection

All electronic appliances and furniture are packed using international standard protective materials to prevent damage during the 15–21 day transit period. If your item arrives with visible packaging damage, please document it immediately for insurance purposes.